About the Client:
Our client is a dynamic and innovative payment service provider based in Latvia, specializing in delivering tailored payment solutions. With a focus on secure, efficient, and scalable payment processing, their team helps businesses to optimize their transaction workflows and enhance conversion rates across various markets and regions. By leveraging cutting-edge technologies and deep industry expertise, their team enables their clients to navigate the complexities of global payment systems, ensuring seamless operations and maximized revenue.

About the Role: 
Join a leading Latvian company in the payments processing sector (PSP) committed to delivering seamless financial services. This role is ideal for a skilled project manager with experience in team management, process optimization, and outsourcing who is eager to make an impact on a growing team.

Key Responsibilities:

1. Outsource Team Management:
   • Oversee external development teams to ensure timely delivery, quality, and alignment with project goals.
   • Establish efficient workflows, communication channels, and feedback loops with outsourcing partners.
2. Technical Support Oversight:
   • Manage the in-house technical support team, ensuring efficient resolution of issues, high service standards, and continuous improvement.
   • Liaise with the technical support team to address, prioritize, and cover technical issues promptly and effectively.
3. Process Improvement:
   • Evaluate and refine existing internal processes to improve team productivity and operational efficiency.
   • Design and implement new processes to support project scaling and future growth.
4. Team Expansion & Development:
   • Identify talent needs and play a key role in hiring and expanding the technical support and development teams.
   • Provide mentorship and foster a collaborative, high-performance culture within the team.
5. Project Strategy & Implementation:
   • Develop project plans, allocate resources, and ensure milestones are met.
   • Maintain project alignment with company objectives, focusing on delivering effective and scalable solutions.

Qualifications:

• Proven experience in project management, ideally within a PSP or fintech environment.
• Strong skills in managing outsourced development teams and in-house technical  teams.
• Ability to oversee and optimize technical and operational processes.
• High proficiency in Russian and English (spoken and written) to facilitate team and partner communications.
• Demonstrated capability in team leadership, process development, and strategic planning.
  

What We Offer:

• Competitive salary and benefits package.
• A dynamic and growing team environment.
• Opportunities for professional development and career growth within the payments sector