About the Client:
Our client is a dynamic and innovative payment service provider based in Latvia, specializing in delivering tailored payment solutions. With a focus on secure, efficient, and scalable payment processing, their team helps businesses to optimize their transaction workflows and enhance conversion rates across various markets and regions. By leveraging cutting-edge technologies and deep industry expertise, their team enables their clients to navigate the complexities of global payment systems, ensuring seamless operations and maximized revenue.

Job Summary:
We are seeking a dynamic and detail-oriented Business Process Manager to document, optimize, and streamline company processes. The ideal candidate will have a fintech background, strong interpersonal skills, and a proven ability to drive process improvement initiatives. This role is pivotal in ensuring efficient workflows, fostering cross-departmental collaboration, and managing internal process documentation systems.

Key Responsibilities:

• Document and map all business processes across departments to ensure clarity and consistency.
• Identify inefficiencies and recommend actionable improvements to optimize operations.
• Create and maintain visual flowcharts and process diagrams for easy comprehension and communication.
• Oversee and organize process documentation in internal systems (e.g., Confluence).
• Facilitate the adoption of new processes and tools, working collaboratively with team members to gain buy-in without imposing changes.

Desired Qualifications:

• Expertise different process optimization frameworks and methodologies (LEAN, Sigma, etc).
• Strong interpersonal and communication skills to effectively engage with all departments and build consensus.
• Detail-oriented with a strategic mindset, capable of balancing the precision of documentation with the ability to drive meaningful change.
• Fluent Russian and English
• Prior experience in the fintech or banking sector is a plus, but not the must-have. 

Why Join ?
This is a unique opportunity to shape and optimize processes in a forward-thinking company within the fintech space. You’ll collaborate with diverse teams, drive impactful changes, and help the organization scale effectively while maintaining operational excellence.

How to Apply:
If you’re passionate about process optimization and have a strong background in fintech or banking, we encourage you to apply and be part of our innovative journey.