Head of Account Management
Take the lead in building a structured, scalable account management function for a growing international fintech company.
About the Client
Our client is an EU-based crypto on-ramp provider with a strong presence in the crypto payment space and the expertise to serve high-risk merchants. They foster a dynamic, informal culture and focus on sustainable, results-driven growth and known as a high professional team Fintech enthusiasts.
Role Overview
We are looking for a mature and independent professional to take ownership of the Account Management department. This role focuses on building long-term client relationships, structuring internal processes, and representing the company at relevant industry events. It offers the opportunity to lead a growing team and contribute to the company’s growth and results-driven direction.
Key Responsibilities
- Structure and organize the department’s tools and workflows
- Manage the Account Management team
- Building long-term relationships with B2B clients
- Develop a system for client communication and train team members accordingly
- Collaborate closely with the CEO and other leadership
- Create and implement a KPI system for account managers
Requirements
- At least 3 years of experience working as a Lead or Head of Account Management or similar senior roles in Fintech/Gambling or Crypto industries.
- Strategic vision for building relationships with B2B clients.
- Experience with various CRMs and tools is preferred to help implement best practices.
- Good understanding of the Fintech High-Risk market specifics.
- Strong organizational skills and ability to systematize processes.
- Team management experience with clear goal-setting abilities.
- Excellent communication skills in English and Russian.
Key Soft Skills
- Proactive and flexible approach
- Strong interpersonal and relationship-building skills
- Systematic thinker with a practical mindset.
- Ability to work in the dynamic environment and represent the brand.
What We Offer
- Fully remote working set up
- Competitive salary package, KPI bonus system, paid day offs and sick leaves
- Professional and dynamic work environment
- Department
- Join Customer Support and Success
- Locations
- EU
- Compensation Package
- from 4000 Euros/Month

About Evotym
Evotym is dedicated to building exceptional teams for growing companies.
As a leading Fintech Staffing and Recruitment agency, we connect top-tier talent with Fintech companies, driving their success and growth. Our expertise in the sector allows us to understand its unique challenges and opportunities, ensuring we match the best-fit candidates with our clients.
Join us and be part of a dynamic team and make an impact in the fintech industry.
Head of Account Management
Take the lead in building a structured, scalable account management function for a growing international fintech company.
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