About the Client

Our client is a modern fintech company providing advanced infrastructure and compliance tools for payment businesses. Their platform supports acquiring, issuing, and alternative payment processing, enabling partners to launch and scale financial products efficiently.

Role Overview

As a Senior Technical Analyst, you will bridge business needs and technical implementation. Acting as a liaison between clients, internal teams, and technical specialists, you will ensure smooth integrations, provide technical support, and manage successful migrations to new solutions. This cross-functional role requires deep technical fluency and strong communication skills.

Key Responsibilities

• Technical Architecture Understanding: gain a deep understanding of the platform’s architecture, including APIs, gateways, and integration logic.
• Documentation Analysis: simplify complex technical documentation for non-technical team members.
• Migration Oversight: manage full-cycle migration processes from requirement gathering to testing and implementation.
• Advanced Technical Support: assist partners and clients with complex technical issues beyond standard support capabilities.
• Integration Assistance: support merchants with integration, error resolution, diagnostics, and end-to-end testing.
• Product Launch Participation: define technical requirements and validate against documentation for new products and services.
• Cross-Functional Bridging: acts as the technical bridge between product, development, and business teams.

Requirements

• Strong understanding of API design and integration protocols (REST, SOAP, Webhooks, OAuth, etc.)
• Proven experience working with technical documentation and the ability to interpret complex manuals/gate instructions
• Hands-on experience with integration testing tools (e.g., Postman, Insomnia, curl)
• Ability to analyze logs, error reports, and trace data to identify and resolve technical failures
• Familiarity with payment gateways, acquiring, billing, and transaction processing concepts is a plus
• Experience collaborating with developers, engineers, and integration teams
• Fluency in Russian and English (spoken and written).

Key Soft Skills

• Technical Communication: clear and effective communication skills.
• Problem-Solving: strong analytical and problem-solving abilities.
• Collaboration: cross-functional collaboration mindset.
• Attention to Detail: structured thinking and attention to detail.
• Customer-Centric: solution-driven attitude focused on customer needs.

What We Offer

• Competitive salary and performance-based bonuses.
• Opportunities for professional growth and development.
• A collaborative and innovative work environment.
• Flexibility to work with international teams.

Apply in 2 min to join this innovative fintech company and contribute to the future of payment solutions!