Senior Onboarding Officer (Acquiring Services)
A unique opportunity for an experienced onboarding expert to shape merchant journeys in a global fintech and ensure compliance at the highest level 🚀
About the Client
Our client is a growing international fintech company with operations across Europe, the UK, and Asia. Built on a solid financial foundation and a culture of collaboration, the company provides modern businesses with access to card payment processing, FX, and banking services through a single streamlined platform. As a principal member of Visa and Mastercard, the company empowers digital-first businesses to expand efficiently, operate securely, and remain fully compliant in a fast-changing regulatory landscape.
Role Overview
We are looking for a confident and experienced Senior Onboarding Officer (Acquiring) to join the compliance team. The role focuses on managing the end-to-end onboarding process for merchants, with a particular emphasis on acquiring services. The ideal candidate will bring strong expertise from acquirers and exposure to high-risk verticals such as crypto, forex, and adult, ensuring smooth merchant integration while meeting strict regulatory and scheme requirements. The role involves active communication with international teams.
Key Responsibilities
Lead merchant onboarding processes in line with acquiring / scheme compliance requirements.
Review and assess KYC, KYB, and underwriting documentation with a strong focus on scheme compliance and risk indicators.
Collaborate closely with sales, compliance, and risk teams to support onboarding workflows.
Handle complex onboarding cases, particularly from high-risk industries.
Ensure ongoing alignment with Visa and Mastercard requirements.
Maintain detailed records and prepare reports for internal and external stakeholders.
Contribute to the continuous improvement of onboarding processes and controls.
Requirements
Proven hands-on experience in card acquiring (as a plus).
3+ years of experience in merchant onboarding, underwriting, or KYC roles.
Background in high-risk industries such as crypto, forex, or adult.
Solid understanding of card scheme requirements and payments compliance (as a plus).
Fluency in English; additional languages are an advantage.
Key Soft Skills
Strong attention to detail and analytical skills.
Clear and professional communication style.
Proactive, hands-on approach to solving problems.
Ability to manage sensitive cases with sound judgment.
What We Offer
Opportunity to be part of a fast-growing international fintech.
Work within a collaborative compliance team at the core of the business.
Competitive compensation package.
Flexible working arrangements and supportive culture.
If you are a seasoned onboarding professional with strong acquiring expertise and the drive to work in a dynamic international fintech, this is your chance to take on a key role within the compliance team.
- Department
- Join Risk and Compliance
- Role
- Compliance Officer
- Locations
- Riga
- Remote status
- Hybrid
- Compensation Package
- 3000-9000
About Evotym
Evotym is dedicated to building exceptional teams for fast growing companies.
As a leading Staffing and Recruitment agency, we connect top-tier talent with trusted Fintech and iGaming companies, driving their success and growth. Our expertise in the sector allows us to understand its unique challenges and opportunities, ensuring we match the best-fit candidates with our clients.
Join us and be part of a dynamic team and make an impact in the Fintech and iGaming industries.