About the Client

Our client is a fintech company that specializes in providing payment solutions through strategic partnerships. Their services include global card processing, SEPA and SWIFT payouts, and a comprehensive payment gateway. These offerings are designed to support businesses of all sizes, enhancing transaction efficiency and streamlining financial operations.

Role Overview

As a KYC Specialist, you will play a vital role in managing the entire client onboarding process. This is an exciting opportunity to ensure smooth coordination with financial partners and drive the efficiency of onboarding procedures. You’ll thrive in a fast-paced environment, taking ownership of delivering high-quality results and making a significant impact on the company's success.

Key Responsibilities

• Manage the full client onboarding lifecycle from initial engagement to successful activation.
• Coordinate onboarding processes and ensure timely execution of all required steps.
• Prepare, maintain, and oversee documentation packages, ensuring completeness, accuracy, and compliance with internal and partner requirements.
• Liaise with banks, payment providers, and other financial partners regarding client onboarding matters.
• Respond promptly to incoming requests and provide all necessary information in a timely manner.
• Monitor application statuses and proactively drive next steps to ensure successful completion of onboarding processes.
• Contribute to the improvement of internal workflows and operational efficiency.

Requirements

• 1.5+ years of experience in onboarding, underwriting, compliance operations, or a related field.
• Mandatory experience within fintech, payments, PSPs, e-commerce, or other financial services environments.
• Understanding of client onboarding processes and related regulatory requirements.
• Fluent Russian and English, both written and spoken.
• Strong multitasking and prioritization skills with the ability to meet deadlines in a dynamic environment.
• Excellent attention to detail and commitment to high-quality work.
• Proactive mindset, strong sense of ownership, and ability to work independently.
• Ability to remain effective under pressure and adapt quickly to changing priorities.
• Client-focused approach with a commitment to delivering excellent service.
• Languages: English C1, Russian C1.
• Experience in fintech

Key Soft Skills

• Strong communication skills for effective collaboration.
• Detail-oriented with a high degree of accuracy.
• Ability to work independently and as part of a team.
• Proactive and solution-oriented mindset.
• Adaptability to changing environments and priorities.

What We Offer

• Health insurance after successful completion of the probation period.
• Annual salary review.
• An additional day off on your birthday.
• Paid lunches.
• 5 Days of fully paid sick leave after successful completion of the probation period.
• Referral Program.
• Monthly team dinners.
• Opportunities for professional growth and training.
• Work in a dynamic fintech environment.
• Modern office in the center of Riga.
• Corporate events and team-building activities.