About the Client

Our client is a growing international company providing a comprehensive crypto payment ecosystem. Their services include cryptocurrency payment acceptance, automatic crypto-to-fiat conversion, and secure wallet solutions. Catering to industries such as e-commerce, iGaming, and fintech, they facilitate efficient cross-border transactions for businesses of all sizes.

Role Overview

As the Deputy Head of Fincrime Operations, you will have the unique opportunity to lead a team dedicated to safeguarding financial operations in a fast-paced environment. This role promises significant impact and growth, allowing you to shape policies and manage complex cases in the evolving crypto landscape.

Key Responsibilities

• Lead and develop a team of ~15 specialists across Transaction Monitoring, Onboarding (KYC/KYB), and Fraud Operations.

• Oversee daily financial crime operations, ensuring compliance with AML/CFT regulations and internal procedures.

• Review and resolve complex AML, fraud, sanctions, and high-risk client cases.

• Coordinate responses to FIU, law enforcement, regulatory, and audit requests.

• Support the development and implementation of AML/CFT policies, procedures, and operational controls.

• Monitor team performance, KPIs, and service quality, driving continuous process improvements.

• Collaborate with Compliance, Risk, Payments, Product, and Engineering teams to strengthen financial crime controls.

• Act as deputy to the Head of Financial Crime Operations when required.

Requirements

• 5+ years of experience in Financial Crime Operations, AML, Fraud, Compliance Operations, or Risk Operations within a regulated fintech, EMI, payment institution, crypto company, forex, or iGaming business.

• Previous experience managing operational teams (10–20+ people preferred).

• Strong background in B2B financial services; B2C-only experience is not suitable.

• Experience working in a fully regulated financial institution (EMI, PI, bank, VASP/CASP, or equivalent), rather than a company only undergoing licensing.

• Hands-on knowledge of Transaction Monitoring, KYC/KYB, EDD, sanctions screening, fraud prevention, and suspicious activity investigations.

• Experience preparing documentation and coordinating responses for regulatory audits, FIU requests, law enforcement inquiries, and external compliance reviews.

• Understanding of AML/CFT regulations, FATF guidance, EU AML framework, and financial crime risk management.

• Excellent stakeholder management and communication skills.

• Fluent English (C1+).

Key Soft Skills

• Strong leadership abilities

• Excellent problem-solving skills

• Effective communication with international clients

• Ability to work under pressure

• Adaptability in a fast-paced environment

What We Offer

• Fully remote work with the flexibility to work from almost anywhere.

• Benefit Bar to spend on sports, mental health, coworking, home office, or medical expenses.

• Regular team offsites, meetups, and company events.

• Company merchandise and employee rewards program.

• Opportunity to work at the forefront of crypto payments and fintech innovation alongside an international team.