About the Client

Our client is a growing fintech company that specializes in providing advanced payment solutions. These include global card processing, SEPA and SWIFT payouts, and a robust payment gateway. Catering to businesses of all sizes, their services aim to streamline financial operations, enhancing transaction efficiency and reliability.

Role Overview

As an Onboarding Specialist, you will be at the forefront of managing the client onboarding process. This is an exciting opportunity to make a tangible impact, ensuring smooth coordination with financial partners and enhancing internal workflows. You will thrive in a fast-paced environment where your attention to detail and proactive approach will play a critical role in delivering high-quality results.

Key Responsibilities

• Manage the full client onboarding lifecycle from initial engagement to successful activation.

• Coordinate onboarding processes and ensure timely execution of all required steps.

• Prepare, maintain, and oversee documentation packages, ensuring completeness, accuracy, and compliance with internal and partner requirements.

• Liaise with banks, payment providers, and other financial partners regarding client onboarding matters.

• Respond promptly to incoming requests and provide all necessary information in a timely manner.

• Monitor application statuses and proactively drive next steps to ensure successful completion of onboarding processes.

• Contribute to the improvement of internal workflows and operational efficiency.

Requirements

• 1.5+ years of experience in onboarding, underwriting, compliance operations, or a related field.

• Mandatory experience within fintech, payments, PSPs, e-commerce, or other financial services environments.

• Understanding of client onboarding processes and related regulatory requirements.

• Strong multitasking and prioritization skills with the ability to meet deadlines in a dynamic environment.
  Fluent Russian and English, both written and spoken.

• Experience in fintech

Key Soft Skills

• Strong communication skills for liaising with international clients.

• Detail-oriented with a high level of accuracy.

• Proactive problem solver with a can-do attitude.

• Ability to work collaboratively within a team.

What We Offer

• Health insurance after successful completion of the probation period.

• Annual salary review.

• An additional day off on your birthday.

• Paid lunches.

• 5 Days of fully paid sick leave after successful completion of the probation period.

• Referral Program.

• Monthly team dinners.

• Opportunities for professional growth and training.

• Work in a dynamic fintech environment.

• Modern office in the center of Riga.

• Corporate events and team-building activities.